Black beauty products kept locked up at some Walmart stores, raising complaints
racial-discriminationretailcivil-rightsbias
Abstraction: Walmart locking African-American beauty products draws racial discrimination complaints and lawsuits
Key points:
- Multiple Walmart stores (New York, Virginia, California) placed Black hair and beauty products in locked glass cases labeled "Multicultural Hair Care," requiring employee assistance to access; non-Black products were freely accessible
- Walmart initially defended the practice as "data-driven" loss prevention despite products ranging from $0.97 to $25.92 — far cheaper than typically locked electronics
- California customer Essie Grundy filed a 2018 racial discrimination lawsuit (Riverside County Superior Court, represented by Gloria Allred) seeking $4,000 in damages and a policy change; federal trial was scheduled for Feb 25, 2020
- Riverhead, NY store reversed the policy as of Feb 1, 2019 after community pressure, NAACP chapter complaints, and social media attention
- Pattern of complaints documented across at least 2016–2019 in multiple states, indicating a systemic corporate policy rather than isolated store decisions
- Walmart stated it "does not tolerate discrimination of any kind" while continuing to defend the lawsuit
Connections: Walmart · Naacp · Racial Discrimination · Bias